Get in Touch
Contact the RTILA Team
Questions about licensing, technical issues, or a custom automation project — send us a message and we will reply within one business day.
Direct Contact
- support@rtila.com
- Telephone
- +1 302-389-5527
- Postal Address
- 20c Trolley Square, Wilmington, Delaware 19806
We typically respond within one business day.
Self-Service Resources
What is this contact form for?
Use it for licensing questions, technical issues you cannot resolve through the documentation, and custom automation project enquiries. Every message goes straight to the RTILA support inbox.
When should I use the community forum instead?
If your question is about how a command works, a template idea, or general automation advice, the community forum is usually faster — other users and the RTILA team answer there daily.
Is the telephone line staffed?
The support line is staffed during business hours, Eastern Time. If you reach voicemail, leave your email address or use the contact form so we can respond in writing.